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Post-sale support – Very good. Replied to promptly. Friendly. Product Description – Mostly good. In this instance there was some question as to the phone having 850Mhz WCDMA. The manufacturer had only 2100 listed, while the seller had 850Mhz listed as well as 2100. This is understandable as false specifications are often spread across the net. In this particular case, the manufacturer’s website initially had 4 bands listed for WCDMA, but then changed the specs. Shipping Time – The first purchase I made went out the day I ordered it. Keep in mind this was with PayPal gift payment. It may take longer for proper channels. GizBeat recommends you use proper channels when possible so you have some type of buyer protection. In this case, I was forced because my debit card had expired and I was waiting for a new one. I couldn’t use PayPal proper sales channels because PayPal doesn’t allow foreign addresses. The second purchase I made was supposed to go out the same day, however there was a mixup between sales and the warehouse and the order was delayed several days.